We have a strong belief here at TLC, that having your hair done is not just about leaving the salon with great hair. Visiting the salon should be about experiencing ultimate luxury and pampering, escaping the stress of the outside world for a few hours to be completely relaxed. We pride ourselves in perfection and believe it’s the small details that make the experience at TLC a truly unforgettable one.
The most important part of having your dream hair starts at the consultation. At TLC we offer free consultations to all clients. Everyone has different needs and it’s important to get this right from the beginning. Understanding our clients needs and being as knowledgeable as we can, is how we achieve the best possible result. Toni will always encourage her staff to provide a service in which, all clients feel truly listened to.
The love and care we have for our clients doesn’t stop when you leave our salon, we are the experts in home hair care advice. Understanding your hair and scalp needs is important in maintaining your fabulous hair at home. We have 3 of the top haircare brands in New Zealand plus ongoing product training. We promise that if you listen to and follow our advice, the overall strength and condition your hair will be at its prime.
On your first visit we perform a full hair and scalp analysis to determine your needs. We give very thorough advice on the correct care for your hair. After all, nothing beats healthy hair and we want you to be the best version of you! On top of this, new clients will receive a follow-up phone call around a week after your visit. We want to make sure you are happy with your new hair and will answer any questions you may have about styling or home hair care. We believe in being very approachable and completely transparent for all of our clients.